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Email Marketing Audio Interview | 20 FAQs for Newbies

Gregg Murray, Website Blueprint

Gregg Murray of Website Blueprint interviews email marketing expert, Justin Premick of AWeber Communications. The 54-minute interview answers the top 20 questions small business owners want to know about professional email marketing.

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I recently got together on the phone with Justin Premick, Director of Education Marketing at AWeber Communications for an in-depth interview on email marketing for small business owners. I wanted to ask all the questions I thought you would want to know about modern email marketing. If I missed one, add it into the comments area at the end of this post.

Here are the 20 questions we discussed during the interview:

  • What are the pitfalls of “old school” email marketing (Outlook with CC & BCC fields)?
  • What are the benefits of using a professional online email marketing service provider?
  • How does an online email marketing service work, step-by-step.
  • What happens to the data once someone has filled out an email form on a website?
  • What are CAN-SPAM regulations?
  • Can you use an email marketing service before you have a website?
  • How do you get current client email addresses into a new email marketing database list?
  • What is an “unsubscribe” link and why is it required?
  • What is a “double opt-in” and why is it so important?
  • What’s the difference between HTML and plain-text emails?
  • Describe pitfalls of using an @gmail.com, @yahoo.com, or @hotmail.com email address?
  • How can a small business owner build their email marketing list?
  • How often should you email your clients (aka “subscribers”)?
  • What are some good ideas for email marketing subject lines?
  • What should you say in your email marketing messages?
  • How can blog posts and email marketing messages be used together?
  • What should a small business owner know about email “deliverability?”
  • What is an “autoresponder”?
  • How do you avoid being left in spam filters?
  • How many email marketing messages should be information versus promotional?


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